Key points
- Bring your own data: ten items, two customers and a typical bill.
- Ask the presenter to do your everyday tasks, not show highlights.
- Bring the person who will use it most, not just the owner.
- Ask which plan includes each feature you see.
- Note the follow-up: price, setup time and support.
Before the demo: prepare these
- Ten of your real items with HSN codes, rates and (if needed) batches or sizes.
- Two real customers, one registered and one walk-in, ideally one in another state.
- A copy of a typical bill and a typical purchase bill.
- Your top five problems written down.
- The people who will use the software most.
During the demo: ask them to show
- A real bill Using your items and customer, at normal speed.
- A purchase entry And how stock and supplier balance change.
- A return Sales return or exchange, and the credit note.
- Month-end GST How GSTR-1 and GSTR-3B figures are produced.
- Your top problem Ask them to solve your biggest daily headache live.
- The owner’s view Sales, stock and dues on a phone.
Questions to ask
| Topic | Question |
|---|---|
| Plans | Which plan includes everything I just saw? |
| Users | How many users are included, and what does an extra user cost? |
| Setup | Is data import and training included? How long will it take? |
| Support | How do I reach support, in which languages, and how fast? |
| Offline | What happens when the internet is down? |
| Data | Can I export all my data if I ever leave? |
| Updates | How are GST changes handled, and is there a cost? |
Red flags
- The presenter avoids using your data.
- Every question is answered with “it’s in the next version”.
- Prices change depending on how interested you seem.
- No clear answer on data export.
After the demo
Ask for a trial account and try a week of real billing on it. Compare notes with the staff who attended. Use our step-by-step guide to make the final decision.
Booking a Milaan ERP demo
You can book a free Milaan ERP demo from our contact page or on WhatsApp. Tell us your trade and send a few items in advance, and we will run the demo using your data. The cloud edition also comes with a 7-day free trial.