Serial & IMEI tracking
Every unit is tracked by serial number from purchase to sale.
- Scan serials in bulk
- Search by serial or phone
- Supplier and customer history
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Electronics store software that ties every serial to a customer and every sale to a profit
Scan the serial at billing, sell on card EMI or finance without manual maths, and pull up any customer’s purchase in seconds when they call about warranty. Milaan ERP is built for stores where every product is costly and every mistake hurts.
- No credit card needed
- Free data import
- EMI and exchange ready
City Digital
Bill #6610 · Card EMI, 6 months
GST invoice
| Item | Qty | Amount |
|---|---|---|
| 43-inch smart TVModel TV43-UHD · S/N T43U2209871Warranty saved · 1 year | 1 | ₹28,990.00 |
| Soundbar 120 WModel SB-120 · S/N SB12077310 | 1 | ₹8,490.00 |
| Wall mount & installationTechnician visit | 1 | ₹600.00 |
Taxable value₹32,271.19
GST 18% (included)₹5,808.81
Total₹38,080.00
Printed
Sent on WhatsApp
Install: tomorrow
Why we built it
Costly products need careful records
In an electronics store, a single bill can be worth more than a grocery shop’s whole day. Customers pay with cards, EMIs and finance schemes. They bring old products for exchange. And months later, they come back with warranty questions that need a serial number and a date.
When these details live in different places, mistakes are expensive. A wrong serial on a bill can block a warranty claim. A finance sale entered wrongly can leave money uncollected. And a stock count that is off by one TV is a real loss.
Milaan ERP records everything that matters at the moment of the sale. The serial is scanned, the payment is split however the customer paid, any exchange is shown clearly, and installation is noted. Later, you find the whole story by searching a phone number or serial.
Staff learn it quickly because the screen shows only what they need, and you can watch sales and margins from your phone.
Day-to-day headaches
Where electronics stores lose money, and how we fix it
These are the problems store owners tell us about most often.
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Wrong or missing serial numbers
Serials are typed by hand or not recorded at all. Warranty claims and returns become arguments.
Scan the serial every time
Serials are scanned at purchase and at billing. The bill always has the right one, and you can search it later.
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EMI and finance maths by hand
Down payments, finance amounts and card EMIs are worked out on a calculator and don’t match the paperwork.
Payment split on the bill
Record cash, card EMI and finance parts separately. See what is still due from the finance company.
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Exchange offers get confusing
The old TV’s value is adjusted somewhere, and the bill doesn’t show what really happened.
Exchange shown clearly
Add the exchange value on the bill. The customer sees it, and your reports show the real amount received.
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No idea of real margin
Prices change often and schemes come and go. You know the sales figure but not the profit.
Profit by model and day
See margin for each model and each bill, including schemes and discounts, so you know what really pays.
Features
Everything an electronics store needs, in one place
The features electronics stores rely on most, all in one software.
Warranty & extended warranty
Keep warranty dates with each sale and sell extended warranty plans.
- Warranty from date of sale
- Extended warranty as an item
- Bill copy on WhatsApp
EMI & finance billing
Bill card EMI and finance sales cleanly, with the payment split recorded.
- Down payment and finance split
- Card EMI as a payment mode
- Amount due from financier
Exchange offers
Handle old-product exchange deals without confusion at the counter.
- Exchange value on the bill
- Brand and model offers
- Start and end dates
Installation & service
Keep track of installations and service calls after the sale.
- Installation needed at billing
- Pending installation list
- Service job sheets
Margin reports
Know your real profit on every model and every bill.
- Model-wise margin
- Fast and slow movers
- Daily sales on your phone
How it fits your day
A normal day at an electronics store, with Milaan ERP
Here is how the software fits into a typical day.
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Open the store 10:00 am
See yesterday’s sales and margins, pending installations, and models that are running low ahead of the weekend.
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New stock arrives 12:30 pm
Enter the distributor’s bill and scan every serial. Stock is ready to sell, and nothing goes on the floor without a record.
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Busy afternoon 5:00 pm
A customer buys a TV and soundbar on card EMI and exchanges an old TV. You bill it in one go, with serials, exchange value and installation date.
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Closing time 9:00 pm
Check the day’s sales, card and UPI totals, and money due from finance companies. Tomorrow’s installation list is ready.
GST made simple
GST on electronics, kept up to date
Most consumer electronics are now taxed at 18%, after the GST changes of September 2025 moved items such as larger TVs and air conditioners down from 28%. Installation and extended warranty are services with their own SAC codes.
In Milaan ERP every product and service carries its own HSN or SAC code and rate. Bills are correct whether you sell one TV or a full home set-up, and your monthly figures are ready for your CA.
Tip: If a rate changes, update the item once and it applies from the next bill. Past bills are not touched.
- HSN and SAC codesProducts and services coded correctly on one bill.
- GSTR-1 and GSTR-3B summariesExport the month in one click.
- B2B invoicesSell to offices and hotels with their GSTIN.
- E-way bill detailsReady for high-value deliveries.
- Purchase registerInput tax recorded as you enter supplier bills.
Pricing
Two simple ways to get started
Choose cloud if you want to check sales from your phone. Choose offline if you prefer everything on your store computer.
Offline desktop
from ₹9,999 one-time + GST extra
Installed on your store computer. Works without internet.
- Four plans, single PC to unlimited LAN users
- Data stays on your PC
- Optional yearly support & updates
Online cloud
from ₹12,999 per year
Use it on any computer or phone. Updates and backups included.
- Three plans, from 2 to 10 users
- Mobile app and daily cloud backup
- 7-day free trial
Prices are before 18% GST. Barcode billing, batch tracking, e-invoicing and multi-location features are in the higher plans. Need more counters or users? Compare all plans.
FAQ
Questions electronics store owners ask, answered.
Can’t find your question here? Message us and a real person will reply.
Talk to our retail team
We’ll show you serial tracking and EMI billing on a call, using models you sell.
Can I look up a bill by serial number or phone number?
Yes. Search either one and you will see the bill, the model, the date of sale and the warranty period. You can send a copy of the bill to the customer on WhatsApp.
How do I bill card EMI and finance sales?
Choose the payment modes on the bill: cash, card EMI, finance or a mix. Enter the down payment and the finance amount, and the software tracks what the finance company still owes you.
Can I handle old-product exchange offers?
Yes. Add the exchange value on the bill as a deduction. The customer sees it clearly and your reports show the actual amount received.
Can I sell extended warranty?
Yes. Set up extended warranty plans as service items. They appear on the bill with the right SAC code and are linked to the product’s serial.
Does it work with barcode scanners and receipt printers?
Yes. Standard USB or wireless barcode scanners and thermal or A4 printers work with Milaan ERP.
Can I see profit on each model?
Yes. Margin reports show profit for each model, bill and day, after discounts and schemes.
How much does it cost?
The offline desktop plan starts at ₹9,999 as a one-time payment and online cloud plans start at ₹12,999 per year, both before 18% GST. Features such as barcode billing, batch tracking, e-invoicing and multi-location are in the higher plans, so tell us what you need and we’ll suggest the right one.
Can you move my data from my old software?
Usually yes. If you can export your models, stock and customers to Excel, our team will import them during setup.
Related solutions
More for electronics businesses
Every serial recorded, every rupee counted
Try Milaan ERP in your electronics store for 7 days. We’ll set it up with your models and train your staff, free of charge.