Legal

Cookie Policy

This policy explains how Milaan ERP uses cookies and similar tracking technologies to enhance your experience and improve our services.

Last Updated: January 3, 2026
10 min read

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us recognize you when you return to our website, remember your preferences, and understand how you use our services. They play an important role in enhancing your user experience.

Good to Know: Cookies do not contain viruses or malware. They are simply data files that help websites remember information about your visit.

Key Characteristics of Cookies:

  • Small text files stored on your device
  • Contain limited information (usually an identifier)
  • Can be temporary (session) or persistent
  • Can be set by us (first-party) or third parties

2. Why We Use Cookies

We use cookies for several important purposes:

Authentication

Keep you logged in and verify your identity across sessions

Functionality

Remember your preferences, settings, and customizations

Security

Detect and prevent fraudulent activity and security threats

Analytics

Understand how you use our service to improve performance

Performance

Optimize loading times and overall user experience

Marketing

Deliver relevant content and measure campaign effectiveness

3. Types of Cookies

Cookies can be classified in different ways:

3.1 By Duration

3.2 By Source

4. Cookies We Use

Below is a detailed breakdown of the cookies used on Milaan ERP:

5. Third-Party Cookies

We use services from trusted third-party providers that may set their own cookies:

Google Analytics

Helps us understand how visitors use our website

Privacy Policy

Google Ads

Tracks ad performance and conversions

Privacy Policy

Facebook Pixel

Measures and optimizes ad campaigns

Privacy Policy

Payment Processors

Secure payment processing (Razorpay, Stripe)

Privacy Policy

Live Chat

Customer support and communication

Privacy Policy

Email Services

Transactional and marketing emails

Privacy Policy
Note: We carefully select third-party services and ensure they comply with privacy regulations. However, we are not responsible for their privacy practices. Please review their individual privacy policies.

6. Managing Your Cookie Preferences

You have several options to control and manage cookies:

6.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences by category

6.2 Browser Settings

Most browsers allow you to control cookies through settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Set cookies to expire when you close your browser

Browser-Specific Guides:

6.3 Opt-Out Tools

You can opt out of specific tracking services:

Important: Blocking or deleting cookies may affect your ability to use certain features of Milaan ERP. Essential cookies are required for the service to function properly.

7. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

7.1 Web Beacons (Pixels)

Small transparent images embedded in web pages or emails that help us:

  • Track email open rates
  • Measure campaign effectiveness
  • Understand user behavior patterns

7.2 Local Storage

Browser storage that allows us to save data locally on your device for:

  • Faster page loading
  • Offline functionality
  • Storing user preferences

7.3 Session Storage

Temporary storage that expires when you close your browser tab, used for:

  • Maintaining form data
  • Temporary session information
  • Navigation state

7.4 Device Fingerprinting

We may collect device information (browser type, screen resolution, OS) to:

  • Detect fraud and security threats
  • Optimize user experience
  • Provide technical support

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie usage
  • New technologies or tracking methods
  • Legal or regulatory requirements
  • Improvements to our services

When we make significant changes, we will notify you by:

  • Updating the "Last Updated" date
  • Displaying a notice on our website
  • Sending an email to registered users

We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Phone

+91 7004983697

Address

DLF-PHASE III, GURUGRAM
Haryana 122002, India

Business Hours

Monday - Saturday
9:00 AM - 6:00 PM IST

Related Policies: For more information about how we handle your data, please see our Privacy Policy and Terms of Service.

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