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For retail shops in Kolkata

POS billing software for shops in Kolkata

Scan, bill and take UPI in seconds, run offers without mistakes and close every shift with clear totals. Made for Kolkata’s grocery stores, supermarkets, garment and footwear shops and every busy counter in between.

  • No credit card needed
  • Works with your scanner and printer
  • Online setup and training
Gariahat Store · Kolkata Counter 2 · Bill #18806 · UPI
GST invoice
ItemQtyAmount
Toor dal (loose)₹140 / kg · from scale label 1.250 kg ₹175.00
Butter 100 gBatch BT0611 · Exp 12/26 1 ₹62.00
Cream biscuits3 × ₹30Buy 2 Get 1 applied 3 ₹60.00
You saved₹30.00
GST (included)₹5.81
Total₹297.00
Printed Sent on WhatsApp Loyalty points
Retail in Kolkata

Fast counters for Kolkata’s shops

Wholesalers here deal with high volumes, long credit and inter-state dispatches every day; retailers in New Market, Gariahat and the city’s neighbourhoods need fast billing; and chemists depend on wholesale markets like Bagri Market.

Kolkata retail peaks around Durga Puja, when shops in New Market, Gariahat and every neighbourhood see their busiest weeks. Billing must stay fast and offers must apply correctly.

Durga Puja is the biggest shopping season of the year, followed by Diwali, Poila Baisakh and the wedding season. Distributors stock up well ahead of Puja.

Milaan ERP keeps the counter fast and the back office calm. Packets are scanned, loose items come from the weighing scale label, offers apply on their own, and every sale updates stock and your GST figures.

Markets in Kolkata

Where business happens in Kolkata, and what helps there

Some of the main markets and trading areas in Kolkata, and the retail features that matter most in each.

  • Burrabazar

    Wholesale of almost everything.

    Credit, price lists and e-way bills

    Rates by customer type, credit limits and transport details on every invoice.

  • Bagri Market

    Medicines and cosmetics.

    Batch, expiry and schemes

    Batch-wise stock, distributor schemes and expiry returns kept in order.

  • New Market

    Retail.

    Fast counters

    Barcode billing, offers and UPI payments that keep queues short.

  • Chandni Chowk (Kolkata)

    Electronics and electricals.

    Serial numbers and warranty

    Serials on every bill, so warranty claims and returns are easy to trace.

  • Gariahat

    Apparel and retail.

    Designs, sizes and sets

    Stock by design, size and colour, with set-wise billing for wholesale.

  • Posta

    Grain and food wholesale.

    Weights, units and bulk trade

    Billing by kg, bag or case, with stock that converts between units.

Features

Everything a retail counter needs, in one place

Barcode billing and the POS screen are in the higher plans. See all features by plan.

Fast POS billing

Built for speed at the till.

  • Barcode and keyboard billing
  • Hold and recall bills
  • Thermal printing

Weighing scale

Loose items without manual maths.

  • Weight or price labels
  • Price per kg
  • Stock in kg or grams

Offers and combos

Deals applied correctly.

  • Buy X get Y
  • Flat or % off
  • Start and end dates
GST in West Bengal

GST for Kolkata businesses, done right

Businesses registered in West Bengal have GSTINs starting with 19. Sales to customers within West Bengal carry CGST and SGST; sales to Bihar, Jharkhand, Odisha, Assam and Sikkim or any other state carry IGST. Milaan ERP reads the customer’s state from their GSTIN or address and applies the right tax on every bill.

Durga Puja is the biggest shopping season of the year, followed by Diwali, Poila Baisakh and the wedding season. Distributors stock up well ahead of Puja. Since 22 September 2025, most goods are at 5% or 18% GST, so check that your item rates are up to date before the next busy season.

Tip: E-way bills are needed for inter-state movement of goods over ₹50,000. West Bengal may set its own limit for movement within the state, so check the current rule.

  • State code 19Local sales get CGST + SGST automatically.
  • Inter-state salesIGST for customers outside West Bengal.
  • E-way bill detailsReady from the invoice when goods move.
  • GSTR-1 and GSTR-3B dataExport the month for your CA.
  • Current GST ratesUpdate an item once when rates change.
FAQ

Questions from Kolkata shop owners, answered.

Can’t find your question here? Message us and a real person will reply.

Talk to our retail team

Tell us about your shop and counters, and we’ll show you how it would work.

Do you support businesses in Kolkata?

Yes. We set up Milaan ERP and train your team online, and support you by phone and WhatsApp, for businesses in Kolkata and nearby places like Howrah, Salt Lake, Barasat, Dum Dum.

Which markets in Kolkata do you work with?

Businesses across Kolkata use Milaan ERP, including in and around Burrabazar, Bagri Market, New Market, Chandni Chowk (Kolkata), Gariahat. Whatever your market, we set up the software for your trade.

When is the busiest season for Kolkata businesses?

Durga Puja is the biggest shopping season of the year, followed by Diwali, Poila Baisakh and the wedding season. Distributors stock up well ahead of Puja. It helps to set up and train staff a few weeks before the rush.

When do Kolkata businesses charge IGST?

On sales to customers in other states, such as Bihar, Jharkhand, Odisha, Assam and Sikkim, and on supplies to SEZs. Sales within West Bengal carry CGST and SGST.

What hardware do I need?

A computer or POS terminal, a barcode scanner and a thermal printer. A label-printing weighing scale helps for loose items.

Will billing stop if the internet goes down?

The offline desktop edition never needs internet. The cloud edition works on a basic connection or mobile hotspot.

How much does Milaan ERP cost?

Desktop plans start at ₹9,999 one-time and cloud plans at ₹12,999 a year, before 18% GST. Some features, such as barcode billing, batch tracking and e-invoicing, are in the higher plans. Setup, onboarding and training are included.

A faster counter in Kolkata, from this week

Try Milaan ERP for 7 days. We’ll set up your items and connect your scanner and printer online, free.