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From enquiry to payment

End-to-end manufacturing ERP that tells you where every order is without a single phone call

Follow each customer order from quotation to production, quality check, dispatch, invoice and payment. Every step is linked, so when a customer asks “where is my order?”, the answer is on your screen.

  • No credit card needed
  • Free data import
  • Every step linked
SO-2215 · Kumar Furnishings 120 office chairs · promised by 18th
Order tracker
StageDateStatus
Quotation acceptedQ-0981, revised once 2nd Done
Material readyMesh fabric received 6th Done
Production80 of 120 finishedOn track for 15th 7th–15th Running
Quality checkBefore packing 16th Next
Dispatch & invoiceE-way bill ready 17th Planned
Advance received₹1,50,000.00
Balance on dispatch₹3,54,000.00
Order value₹5,04,000.00
Every step linked Update sent to customer On time
Why we built it

“Where is my order?” should take seconds to answer

Every factory owner knows this call. A customer wants to know when their order will be ready. To answer, you call the production head, who checks with the supervisor, who checks the store, who finds that one material came in late. Half an hour later, you call the customer back with a guess.

The problem is that each step of an order lives somewhere different. The quotation is in email, the order in a register, production on a whiteboard, dispatch in a challan book and payment in accounts. Nothing connects them.

Milaan ERP links every step of an order, from the first quotation to the last payment. The quotation becomes the sales order. The sales order becomes a production order. Production feeds quality checks and dispatch. Dispatch creates the invoice, and the payment closes the order.

Open any order and you see exactly where it stands, what is holding it up, and how much the customer has paid.

Day-to-day headaches

Where orders get stuck, and how we fix it

These are the gaps between steps that factory owners mention most often.

  • Quotation and order don’t match

    The order is entered by hand from a revised quote, and the price or quantity ends up wrong.

    Quote becomes the order

    Convert the accepted quotation into a sales order in one click. Nothing is re-typed.

  • Production doesn’t know the deadline

    The promised date stays with the sales team, and production plans without it.

    Deadline travels with the order

    Production orders carry the customer’s due date, so planning starts with what matters.

  • Goods leave before checking

    Under pressure to dispatch, quality checks get skipped and returns follow.

    Quality step before dispatch

    Record quality checks against each batch. Rejected units go back for rework.

  • Payment follow-up forgotten

    Once goods leave, nobody tracks the balance until month end.

    Payment closes the order

    Each order shows advance, invoice and balance. Overdue orders are flagged.

Features

Every step of an order, connected

Each step feeds the next, so nothing is lost in between.

Quotations

Send clear quotations and keep every version.

  • Revisions with history
  • PDF on WhatsApp or email
  • Convert to sales order

Sales orders

Every promise in one place.

  • Due date and terms
  • Advance received
  • Pending orders list

Production from the order

Make what was sold, on time.

  • Production order from sales order
  • Material shortage check
  • Progress by stage

Quality checks

Check before it leaves the factory.

  • Check by batch
  • Pass, rework or reject
  • Quality history

Dispatch & invoicing

Ship and bill in one step.

  • Delivery challan and invoice
  • E-way bill details
  • Part dispatches

Payments & follow-up

Close the loop on every order.

  • Advance and balance
  • Overdue orders
  • Reminders on WhatsApp
How it fits your day

One order, followed from start to finish

Here is how a typical made-to-order job moves through Milaan ERP.

  1. Quotation Day 1

    A customer asks for 120 office chairs. You send a quotation, revise the price once, and they accept. It becomes a sales order with a 50% advance noted.

  2. Material Day 3

    The production order shows mesh fabric is short. A purchase order goes to the supplier, and the material arrives on day 6.

  3. Production and quality Days 7–16

    Chairs are made in batches. Each batch is checked before packing. The customer gets a WhatsApp update when 80 are ready.

  4. Dispatch and payment Day 17

    Goods leave with an invoice and e-way bill. The balance is due in 15 days, and the order stays open until it is paid.

GST at dispatch

Invoice, e-way bill and e-invoice from the order itself

The last step of an order is often where paperwork slows things down. The truck is waiting while someone types the invoice, generates the e-way bill and, for larger businesses, gets the e-invoice number.

In Milaan ERP the invoice is made from the order, with items, rates and the customer’s GSTIN already filled in. E-way bill and e-invoice details come from that invoice, so the truck leaves sooner and nothing is typed twice.

Tip: Part dispatches are fine. Each one gets its own invoice and the order shows what is still to be sent.

  • Invoice from the orderItems, rates and GSTIN filled in.
  • E-way billsDetails ready for dispatches over ₹50,000.
  • E-invoice (IRN)For businesses above the turnover limit.
  • Advance adjustedAdvance shown against the final invoice.
  • GSTR-1 and GSTR-3B summariesExport the month in one click.
Pricing

Two simple ways to get started

Choose cloud if the office, store and owner need to see the same data from different places. Choose offline if everything runs from one office computer.

Offline desktop

from ₹9,999 one-time + GST extra

Installed on your factory office computer. Works without internet.

  • Four plans, single PC to unlimited LAN users
  • Data stays on your PC
  • Optional yearly support & updates
See offline ERP
Most factories pick this

Online cloud

from ₹12,999 per year

Office, store and owner on the same live data. Updates and backups included.

  • Three plans, from 2 to 10 users
  • Mobile app and daily cloud backup
  • 7-day free trial
Start free trial

Prices are before 18% GST. Manufacturing features such as BOM, production planning and job work are in the higher plans. Need several users or more than one unit? Ask us for a quote. Compare all plans.

FAQ

Questions about tracking orders end to end, answered.

Can’t find your question here? Message us and a real person will reply.

Talk to our manufacturing team

Walk us through one of your typical orders. We’ll show you how it would look in Milaan ERP.

Can a quotation become a sales order directly?

Yes. Accept the quotation and convert it to a sales order in one click. Items, rates and terms carry over.

Can I see where every order is right now?

Yes. The order list shows each order’s stage, due date and anything holding it up. Open an order to see the full history.

Can I record quality checks?

Yes. Record checks by batch with pass, rework or reject. Only passed goods go to dispatch.

Can I dispatch an order in parts?

Yes. Each part dispatch gets its own challan and invoice, and the order shows what is still pending.

Can customers get updates?

Yes. Send order status, invoices and payment reminders on WhatsApp from the order screen.

Does it work for make-to-stock as well?

Yes. You can raise production orders for stock without a customer order, and sell from finished goods later.

How much does it cost?

The offline desktop plan starts at ₹9,999 as a one-time payment and online cloud plans start at ₹12,999 per year, both before 18% GST. Features such as barcode billing, batch tracking, e-invoicing and multi-location are in the higher plans, so tell us what you need and we’ll suggest the right one.

Can you bring in our existing data?

Usually yes. If you have your items, raw materials, customers and opening stock in Excel or another software, our team will import them during setup. We also help you set up your first few BOMs.

Know where every order is, every minute

Try Milaan ERP for 7 days with your real orders. We’ll help you set it up, free of charge.